We have a 4-day return policy ” which means you have 4 days after receiving your item to request a refund.
And in its original box. We will also need the invoice or proof of purchase.
In order to get back ; you can communicate
. If your return request is accepted; we will send you shipping labels
For returned products ; we will send you instructions on how and where to send your parcel. Products sent to us without an order will not be accepted
Damage and damage
Please check your order upon receipt and contact us immediately if the product is defective or if you receive the wrong product so that we can evaluate and correct the problem.
Exceptions / non-refundable products
Certain types of products cannot be returned; such as perishable products (such as mattresses, toys, baby pacifiers or mattresses ). Please
Contact us if you have questions or concerns about your product.
Unfortunately, we cannot accept returns of discounted products or gift cards.
Replacement
The fastest way to ensure you get what you want is to return your product; once the return is accepted, make a separate purchase for the product
The new one.
Refund amount
We will let you know as soon as we receive and inspect the returned product; we will let you know if the refund has been approved or not. In case of approval;
Refund the amount automatically using the payment method you used. Please remember that it may take some time until the bank or card company
The credit you are dealing with from processing the refund and sending the amount.
1. Once we have received your shipment to our warehouse and our team has inspected and approved the received products for a refund, we will start the refund process. Then
It turns out that the product has not been approved for a refund; the refund will not be processed.
2. If the product is found to be suitable for return, we will refund all the amount paid. After deducting the shipping fee and delivery fee
3. If your order is prepaid, you can get a refund on the same bank account that was credited.Shipping fees and charges are deducted from you
Delivery
4.You can get your refund by adding the bank account information. Payment will not be made in cash.
,And a refund after deducting the shipping fee and you receive the payment within 15 working days
5. We will inform you that the refund process.Banks take some time to process payments.
6. If you cancel your shipment (the shipment must be paid in advance) before delivery ; the refund will be made after receiving the shipment at our warehouse. It will take
The refund process takes some time, 15 working days or more in the bank account that you added during the shipment order.
